FAQ

For Ontario, Canada inquires call: 45 Sinclair Ave. Georgetown, Ontario. L7G-4X4 Phone: 1-800-361-6209 Fax: 1-905-702-9457 or online at www.flodraulic.com

For Illinois inquires call: Quantrol Inc.- 543 South Washington Ave.Naperville, Illinois. Phone: 1-630-355-3330 Fax: 1-630-355-3568 or online at www.quantrol.net

For all other inquires call us direct at 1-800-789-2851.

Yes, $50.00

Blanket orders shipped within one year of order date. 500 pc minimum with scheduled releases.

Standard Product Offering items can be purchased online in the Level switches/standard section. Fill out an rfq form in the Made to Order section for all other inquires to receive a quote and CAD drawing.

– Standard Product Offering (up to 50pcs)

Vertical/Horizontal Switches will ship in 1-2 days ARO Special- 1-2 weeks ARO

– Made to order products – 2 weeks ARO (expedite service available)

Please ask for a quote for expediting.

All prices quoted are factory prices subject to these terms.

All orders, including freight, must be paid for at time of shipment. We accept prepayment by check or wire transfer, most major credit cards and in some cases will ship items C.O.D. Innovative Components does not “open accounts” or “extend credit”.

Innovative Components does not accept any other terms of Buyer or any third party, and hereby specifically rejects any such terms found on Buyers purchase order documents. One of the above listed representatives of Innovative Components must specifically assent to any additional terms in writing for any such terms to be in effect.

Innovative Components hereby rejects being listed as a “Vendor”, “Supplier” or (any other such term as may be used), if such listing implies acceptance of other terms.

Innovative Components’ liability is strictly limited to the repair or replacement of the products subject to the attached warranty. Innovative Components, it’s suppliers, representatives and agents accept no liability in connection with the use or misuse of products purchased.

All rights reserved, without prejudice.

Visa, MasterCard and American Express

INNOVATIVE COMPONENTS warrants its products to be free from defects in materials and workmanship, under normal use and service, for a period of twelve (12) months from date of shipment. The sole liability of INNOVATIVE COMPONENTS under this warranty and the purchaser’s sole and exclusive remedy is limited to the repair or replacement, at the option of INNOVATIVE COMPONENTS, of the product, or any parts thereof, which upon examination by INNOVATIVE COMPONENTS disclose to its satisfaction defects due to faulty material or poor workmanship, and which defects are reported to INNOVATIVE COMPONENTS in writing, during the warranty period.

Call 1-800-789-2851 for a RMA# (Return Material Authorization)

Yes, UL File# E177423

Unless otherwise specified items will be shipped UPS.

Intrinsically safe equipment is defined as “equipment and wiring which is incapable of releasing sufficient electrical or thermal energy under normal or abnormal conditions to cause ignition of a specific hazardous atmospheric mixture in its most easily ignited concentration.” (ISA-RP12.6) This is achieved by limiting the amount of power available to the electrical equipment in the hazardous area to a level below that which will ignite the gases.
The level switches we manufacturer are, by themselves, incapable of releasing electrical or thermal energy. Intrinsic safety is achieved by limiting the amount of power available to the electrical equipment (ie. level switches) in the hazardous area to a level below that which will ignite the gases, or by using an EXPLOSION PROOF apparatus which can contain an explosion inside the enclosure.
Liquid level switches can be used in hazardous areas without certification as long as they are wired in conjunction with an approved barrier or by using an EXPLOSION PROOF apparatus.
We do not currently offer intrinsic barriers to accompany our level switches but we can offer an explosion proof junction box. Part# J-BOX EX-JB *In all cases the intrinsically safe barriers and equipment used with our level switches MUST be wired per an approved drawing. Capacitance and inductance of the wiring and cables must be included in the loop evaluation.
For more info: http://www.omega.com/techref/intrinsic.html

Level Switches operate on a direct, simple principle. A float encircling a stationary stem is equipped with permanent magnets. As the float rises or lowers with the liquid level, the magnetic field generated from within the float actuates a hermetically sealed, magnetic reed switch mounted within the stem.

Acceptable online payment methods include VISA, MasterCard, American Express or PayPal.

Shipping costs are calculated based on the weight of an order (up to 150 pounds). Orders greater than 150 pounds will need to be ordered offline.

Because of the variation in international shipping costs, orders requiring international shipping will need to be processed offline. Please call us at (800) 789-2851 to place your international shipping orders, or use our offline International order form.

We offer the following types of UPS shipping: UPS Ground, UPS 2nd Day Air, UPS Next Day Air.

Innovative Components warrants its products to be free from defects in material and workmanship under normal use and service for a period of twelve (12) months from date of shipment.

The sole liability of Innovative Components under this warranty and the purchaser’s sole and exclusive remedy is limited to the repair or replacement, at the option of Innovative Components, of the product, or any parts thereof, which upon examination by Innovative Components, disclose to its satisfaction defects due to faulty material or poor workmanship and which defects are reported to Innovative Components during the warranty period.

The warranty provisions contained herein are expressly in lieu of all other warranties, express, statutory, or implied in fact or by law, and all other remedies against Innovative Components for consequential or other damages arising out of the sale, use or operation of its products, and there are no implied warranties of merchantability or fitness for a particular purpose.

The warranty provisions contained herein shall not apply to cover any defects resulting from normal wear and tear, unauthorized changes, repairs, alterations or modifications to the product; or any other causes beyond the control of Innovative Components.

Innovative Components does not authorize any person or organization to make legal determinations or assume for it any other warranty or liability in connection with the sale, use or operation of its products.